Privacy policy

Last updated: December 5, 2025

Privacy Policy – JAIHIND SPORTS

JAIHIND Mart operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a secure and personalized shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver and improve the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make purchases through our Services. If any conflict arises between our Terms of Service and this Privacy Policy regarding your personal information, this Privacy Policy will apply.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you. Personal information does not include de-identified or anonymous data. Based on how you interact with our Services and applicable laws, we may collect:

  • Contact details: Name, billing/shipping address, phone number, email address.

  • Financial information: Payment card details, transaction information, payment confirmations.

  • Account information: Username, password, preferences, settings.

  • Transaction information: Items viewed, added to cart, purchased, returned, exchanged, or canceled.

  • Communications: Messages or inquiries you send to us.

  • Device information: IP address, browser details, device identifiers.

  • Usage information: Interaction with our website, browsing patterns, activity logs.


Sources of Personal Information

We may collect information:

  • Directly from you when you submit information, create an account, or communicate with us.

  • Automatically through cookies and similar technologies.

  • From service providers that help us operate our business (payment processors, shipping partners, analytics).

  • From business partners or other third parties.


How We Use Your Personal Information

Depending on your interaction with our Services, we may use your information for:

1. Providing, Personalizing, and Improving the Services

Including:

  • Processing orders and payments

  • Fulfilling and shipping your purchases

  • Managing your account

  • Handling returns/exchanges

  • Recommending products

  • Enhancing user experience and website performance

2. Marketing and Advertising

We may use your information to:

  • Send promotions, offers, or updates

  • Show personalized ads across the internet

  • Contact you via email, SMS, or postal mail

You may opt out at any time.

3. Security and Fraud Prevention

To:

  • Verify your identity

  • Detect and investigate fraud or unauthorized activities

  • Protect our Services and customers

4. Communication and Support

To:

  • Respond to inquiries

  • Provide customer support

  • Maintain our relationship with you

5. Legal Compliance

To comply with:

  • Applicable laws

  • Valid legal processes

  • Government or law enforcement requests


How We Disclose Personal Information

We may share information with:

  • Shopify (platform host and payment processor)

  • Third-party service providers (shipping, analytics, cloud storage, marketing)

  • Business/advertising partners

  • Affiliates or corporate group members

  • Legal authorities when required

  • Trusted partners when you direct or consent to such sharing

In business transfers (merger, sale, bankruptcy), your information may also be shared as permitted by law.


Relationship With Shopify

Our store is powered by Shopify, which collects and processes personal information to support and improve the Services. Shopify may use data collected across multiple merchants to enhance platform features.


Third-Party Websites

Our website may include links to external websites. We are not responsible for the privacy practices or content on these sites. Always review their privacy policies.


Children’s Data

Our Services are not intended for children under the age of majority.
We do not knowingly collect personal information from children.

If you believe a child has provided us information, please contact us so we can delete it.


Security and Retention

We use reasonable security measures; however, no system is completely secure. Avoid sending sensitive data through unsecured channels.

We retain personal information only as long as necessary to:

  • Maintain your account

  • Provide Services

  • Comply with laws

  • Resolve disputes

  • Enforce agreements


Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Access / Know what personal data we hold about you

  • Delete your data

  • Correct inaccurate information

  • Data portability

  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.


Complaints

If you have concerns about how your data is handled, contact us. Depending on your location, you may have the right to escalate your complaint to your local data protection authority.


International Transfers

Your information may be transferred and processed outside your country.
Where required, we use legal mechanisms such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.


Contact Information

For questions, concerns, or to exercise your privacy rights, please contact:

JAIHIND SPORTS

303,304,305,306,320, TANUR RAYIRIMANGALAM, Nannambra, Malappuram, Kerala, 676302

📧 Email: jaihindsportstanur@gmail.com
📞 Phone:
+91 90721 26888
+91 80759 97930